Support
Frequently Asked Questions
Click on a question to read the answer.
- Question 1 : How do I turn on my Tux for the first time?
- Question 2 : When is it safe to launch the Tux Droid software?
- Question 3a : When is it safe to disconnect the Tux Droid from my computer?
- Question 3b: Is this even when TuxBox is opened on your pc?
- Question 4 : Is the Tux Droid Compatible with Windows? If so, what versions?
- Question 5 : I have a MAC Computer. Can I still use the Tux Droid with a MAC?
- Question 6 : My software does not download 100%. What does this mean?
- Question 7 : How do I assure that the TuxBox software was downloaded successfully into my computer?
- Question 8 : Must I have a computer to use the Tux Droid?
- Question 9 : In case my battery dies would I lose all of the information stored in my Tux Droid?
- Question 10 : Can I use the Tux Droid with more than 1 computer?
- Question 11 : I tried changing the voice but it is not working. How do I change the voice of my Tux Droid?
- Question 12 : How long does it take for my Tux Droid to fully charge?
- Question 13 : How many hours of playtime does a fully charged battery give?
- Question 14 : What is the operational wireless distance between Tux and the fish dongle connected to my computer?
- Question 15: How do I add a language on TuxBox 2.0 for Windows?
- Question 16: How do I add a language on TuxBox 2.0 for Linux?